Employer: North Star Pho Inc.

Location: Brooks, Alberta

Address: 110 2 St W, Brooks, AB T1R 0G9

Position: Food Service Supervisor – NOC 62020

Number of positions: 1

Salary: $20/hour

Term of employment: Fulltime (35- 40 hours per week) and permanent position

Benefits:

• 2 weeks paid vacation;
• private health care insurance until provincial health insurance is available;
• round trip transportation cost to the work location in Canada at the beginning of their work, and to return to the country of residence at the end of the work period;
• one free meal per working shift.

Job summary:

Located in Brooks, Alberta, North Star Pho Inc. is a Vietnamese restaurant renowned for its flavorful pho and authentic Vietnamese dishes like spicy beef, shrimp rolls, and spicy soup. Guests can also enjoy delicious bubble tea in a warm, intimate atmosphere that’s perfect for unwinding after a busy day.

We are currently looking for a Food Service Supervisor to join our dedicated team. In this role, you will oversee the daily operations of our dining establishment, ensuring exceptional customer service and food quality to delight our customers.

This vacancy is open to Canadian citizens, permanent residents, newcomers, refugees, youths, and others.

Responsibilities and Duties:

• Staff Oversight: Supervise and coordinate the tasks of food preparation and service staff, ensuring they efficiently follow established procedures.
• Procurement Administration: Assess ingredient and supply needs, and place orders to maintain appropriate inventory levels.
• Scheduling Establishment: Develop work schedules and operational guidelines for food preparation and service staff to enhance workflow efficiency.
• Staff Training: Provide training to staff on their responsibilities, with a focus on food safety, sanitation procedures, and customer service standards.
• Safety Compliance: Ensure compliance with safety regulations to promote a safe working environment for all employees.
• Customer Engagement: Address customer feedback and issues promptly to improve the overall dining experience.
• Financial Management: Maintain precise daily sales records, manage cash handling, debit/credit transactions, and reconcile cash drawers accurately.

Qualifications:

• Completion of high school is required.
• Minimum one year of experience in a supervisory role within the food service industry is required.
• Ability to supervise 5-10 people.
• Willing to work flexible hours and during weekends.

Contact information: Please send your application with cover letter to [email protected]